Last Updated: 08-02-2026
FestiPics ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you make a payment on our platform.
1. Information We Collect
When a user makes a payment on FestiPics, we may collect the following information:
- Name
- Email Address
- Mobile / WhatsApp Number
- Payment transaction details processed via Razorpay
- Device information, IP address, and browser details (for security purposes)
Payments are securely processed through Razorpay, and we do not store your card or banking credentials on our servers.
2. How We Use Your Information
We use your information to:
- Verify successful payments
- Activate your FestiPics subscription plan
- Provide WhatsApp-based service access and support
- Communicate important updates regarding your purchase
- Prevent fraud and maintain platform security
After successful payment, users may be redirected to WhatsApp for activation verification and service onboarding.
3. Payment Security
All payments are processed using Razorpay secure payment gateways, which follow industry-standard encryption and security practices. FestiPics does not store sensitive payment information such as card numbers, CVV, or banking passwords.
4. Data Sharing
We do not sell or rent your personal information. Your information may be shared only:
- With Razorpay for payment processing
- With authorized internal team members for service activation
- When required by law or legal authorities
5. Plan Activation and Refund Policy
After successful payment, your plan activation is processed through our verification system and WhatsApp onboarding.
- If the purchased plan is not activated within 48 hours of successful payment, the user is eligible to request a full refund.
- Refunds will be processed through the original payment method within the standard processing time of the payment gateway.
6. Data Protection
We implement appropriate technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure.
7. Changes to This Policy
FestiPics reserves the right to update this Privacy Policy at any time. Updated versions will be posted on the official website and become effective immediately upon posting.
8. Contact Information
For any privacy-related queries:
Website: https://festipics.in
Email: festipicsapp@gmail.com