Refund & Cancellation Policy

At FestiPics, we aim to provide a smooth and reliable digital service experience. Please read our Refund Policy carefully before making a purchase.

1. Digital Service Policy

FestiPics provides digital services. Once a plan is successfully activated, the service is considered delivered.

For this reason, payments are generally non-refundable.

2. When a Refund Is Applicable

A refund will be provided only in the following cases:

• If we fail to activate your plan within 24 hours of successful payment, or
• If there is a technical or operational issue from our side that prevents plan activation

In such cases, the user is eligible to request a refund.

3. Refund Claim Time Limit

• Refund requests must be submitted within 3 days (72 hours) from the date of payment
• Requests received after this period will not be accepted

4. When Refund Is Not Applicable

Refunds will not be provided if:

• The plan has been successfully activated
• Delay occurs due to incorrect or incomplete information provided by the user
• The user changes their mind after activation

5. Refund Process

• Approved refunds will be processed to the original payment method
• The refund processing time may take 5–7 working days, depending on the payment gateway or bank

6. How to Request a Refund

To request a refund, please contact us with your payment details:

📲 Whatsapp: 8957832675
📌 Subject: Refund Request – FestiPics

7. Policy Updates

FestiPics reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page with a revised date.

8. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

📧 Email: festipicsapp@gmail.com
🌐 Website: https://festipics.in